Shipping Policies

We ship to (just about) any address in the world via USPS, UPS, FedEx, and DHL Express. When you place an order, we will estimate shipping delivery times for you based on your location and the shipping option you choose.  Delivery time estimates are given on the checkout page.   Once payment is approved, in stock products, other than Silver Bullets will ship out from Rogue Planet Command within 2-3 business days.  We ship Silver Bullets within 7-10 business days.  Once an order ships you will be sent tracking information via email and/or Facebook Messenger (if selected at checkout).  Please coordinate with the shipping company to have your package held for pickup if you know you will not be home when the package is expected to arrive.

Please note that the shipping rates for many items we sell are dimensional weight-based. To reflect the policies of the shipping companies we use, weights may be rounded up to the next full pound.  We may substitute UPS for FedEx ground service and vice versa.  We also may upgrade UPS and FedEx ground service to USPS Priority Mail if we are feeling extra nice.  

Also note that international customers are required to pay all import duties and taxes required by their respective countries.  When filling out customs forms we declare the actual purchase price.  Please do not ask us to declare lower values.

If you reside outside of North America, we highly recommend DHL Express when ordering a Silver Bullet for the quickest delivery and with zero customs headaches.  If you are in Canada we recommend selecting USPS instead of FedEx or UPS since the customs process is easier and less money.

We require a signature for all orders over $300, including Silver Bullet orders to help ensure you safely receive the package.